Digital Admen

REFUND POLICY

Last Revised: 2/28/2019

STANDARD REFUND TERMS

All Products and Services purchased from Digital admen and Digital-Admen.com are final. No refunds will be given unless a pre payment has been for services that will not be rendered.

You may cancel a product or service at any time, but the cancellation must be submitted in writing (email is acceptable) at least thirty (30) days prior to the next billing date otherwise the payment source on file will be charged in accordance to the fee schedule in the Agreement.

NOTE: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.  Please see below for refund terms applicable to such products.

NOTE: This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.

SPECIAL REFUND TERMS

Ad Spend

For all paid advertising, the ad spend and administrative fees are 100% non-refundable for the current month. You are only eligible for a refund of future pre-paid months of ad spend, which is at the sole discretion of Digital Admen.

SEO Services

In order to receive the best results, it is highly recommended that you stay committed to our SEO Services for a minimum of 12 months. You are expected to stay at the agreed upon price for the entire 12 months. If you purchase a monthly plan, then you can cancel your SEO Services at any time with a written thirty (30) day notice (email is acceptable) and Digital-Admen.com will not bill you for future months. However, you will not be refunded the cost of the current or past months.

If you purchase a quarterly,  semi annual, or annual plan, then you can cancel your SEO Services at any time with a written thirty (30) day notice and Digital-Admen.com will issue a pro rata refund to your account as in-store credit for unused months. You will not be refunded the cost of the current or past months.

If you purchase monthly, semi annual, or annual web development service bundles containing SEO Services of any kind, then you can cancel those Services with a written thirty (30) day notice and Digital-Admen.com will issue a pro rata refund to your account as in-store credit for unused months. You will not be refunded the cost of the current or past months.

Social Media Management

You can cancel your Social Media Management Service at any time with a written thirty (30) day notice and Digital-Admen.com will not bill you for future months. You will not be refunded the cost of the current or past months.

Web Development: All milestone payments are 100% non-refundable, including the initial deposit. Should the project be cancelled by Digital Admen, then a pro rata refund of the latest milestone payment will be eligible for refund less expenses incurred up to that point.

Logo Design: All milestone payments are 100% non-refundable, including the initial deposit. Should the project be cancelled by Digital Admen, then a pro rata refund of the latest milestone payment will be eligible for refund less expenses incurred up to that point.

Marketing & Web Development Consultations: All fees associated with this service, including the initial deposit, are 100% non-refundable.

Purchased Product w/ Free Domain

In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on Digital Admen’s website and is not subject to any promotion, discount, or other reduction in price).

Professional Services

If a Professional Service has already been performed, then it is 100% non-refundable. If the Professional Service has not yet been performed, then a portion of the initial deposit (up to 50%) is eligible for a refund. The portion to be refunded, if any, will be at the sole discretion of Digital Admen.

Web Hosting Services

If a Web Hosting Service has already been initiated, then it is 100% non-refundable. If not yet initiated, then you are eligible for a refund (up to 100%) less administrative fees. The exact portion to be refunded, if any, will be at the sole discretion of Digital Admen.

Webmaster Services

All fees associated with this service are 100% non-refundable. You may cancel this monthly service at any time with a written thirty (30) day notice and Digital-Admen.com will not bill you for future months.

If you purchased a quarterly, semi annual, or annual plan, then you can cancel your Webmaster Services at any time with a written thirty (30) day notice and Digital-Admen.com will issue a pro rata refund to your account as in-store credit for unused months. You will not be refunded the cost of the current or past months.

PROPOSAL EXPIRATION TERMS

All proposals made by Digital Admen have an inherent two (2) week grace period before expiration from the date it was first given. This applies to all mediums and formats, including verbal offers and discounted rates. Should the two (2) week grace period elapse, then the proposal is rendered null and void and all duties to perform are hereby cancelled even if initial payment has been remitted. All monies paid upfront will be refunded should the project be cancelled less administrative fees or applied to the new balance should the project move forward.